How many people will be there?
All MileStone Seminars are limited to approximately 16 delegates to encourage
discussion and interaction

Is there a dress code?
For Seminars held at our hotel venues there is no dress code – so it’s entirely up to you!
Most of our delegates attend the seminars in normal business dress but you should wear
whatever you feel most comfortable in. However please note that if you are attending a
MileStone event at any of the IoD (Institute of Directors) venues, a strict dress code does
apply as follows;

IoD Members Directors' Room Dress Code
All IoD premises are a place for business, and in consideration for others, members and their
guests are expected to dress accordingly - at least 'smart casual'. The proprietor reserves
the right to exclude members or their guests if inappropriately dressed - Jeans, T-Shirts,
Trainers, Beachwear are not regarded as appropriate dress. Premises staff have the right to
require members to comply with this, and in appropriate circumstances, to exercise the
Propriertor's rights to refuse admission or require members and/or guests to leave the
premises

Can I park at the venues?
Both the Copthorne Tara and the Radisson SAS Manchester Airport have limited
parking on a first come basis. In London, should the Copthorne Tara car park be full on
your arrival, the adjacent  hotel (The Kensington Close hotel) has a NCP car park. None
of the IoD venues offer parking but are conveniently located for NCP and other car
parks. Full details can be found via the links on Seminar Venues. Any parking charges
incurred must be settled by yourself on departure

Can MileStone suggest a hotel for the evening prior to the seminar?
An overnight stay prior to the seminar - especially if you have some distance to travel - will
help you start the day feeling fresh rather than frazzled so you get the most from your day. MileStone are pleased to provide information about hotels conveniently located in the area
but do not accept any responsibility for parking, service, cost or quality. Please call us on
0115 981 5346 should you require hotel information

How long does the seminar last?
Each of our seminars starts at 9.30am and finishes between 4pm and 4.30pm, Tea, coffee
and pastries are available from 9am. Reception at each of the IoD venues opens at 8am.
If you do arrive a little earlier than you anticipated, please do come in and have a coffee with
us and relax after your journey

Do I need to bring anything with me?
No. Pens, notebooks and refreshments are all provided

What time are the breaks?
The mid-morning coffee break is at 11.00am -11.15am, lunch is usually from
12.45pm - 13.30pm

What's for lunch?
A buffet lunch, tea, coffee and mineral water is included in your registration fee and we are
pleased to accommodate any special dietary requirements. If you can, it's always best to let
us know beforehand, but should you forget, please inform a MileStone representative of your requirements when you arrive

Does the venue have phone, fax and e-mail facilities?
Yes, all MileStone seminar venues have full business facilities

Is the seminar room air-conditioned?
All the training rooms we use are fully air-conditioned

Do the seminar venues have facilities for the disabled?
Yes and each of the training rooms allow easy access

Can I smoke during the seminar?
Sorry - but smoking is not permitted during the seminar. Smoking is permitted only in
designated areas within the hotels

What if someone from the office needs to contact me?
No problem. All messages are given to a MileStone representative who will ensure they are
passed directly to you at break times. The email, phone and fax numbers for the seminar
venue can be found via the links on Seminar Venues

Can I ask questions during the seminar?
The level of participation you choose is entirely up to you. Each seminar is scheduled to
allow time for interaction and discussion and all MileStone seminar leaders invite questions throughout the day

If you have a specific question which you would like addressed during the seminar, why not
ask us the question beforehand using the Pre-Seminar Questionnaire. The weblink to the
Pre-seminar questionnaire will be included in your booking confirmation. Your seminar leader
is always available to give one-to-one advice during breaks, at lunch time or after the
seminar has finished

What if I think of something I should have asked when I'm back in the office?
Simply email us with your question at any time following your seminar or contact us via our
Help & Advice section on this website and we’ll get back to you

Any other questions?
If you're still unsure about any aspect of your forthcoming seminar please call us
on 0115 981 5346 - or email us via the Contact us page

We look forward to welcoming you