Measure our programme quality and your ROI

At MileStone we use our own ‘Metrix’ system to ensure that we measure our performance and provide true value to both the participants and to the client organisation.

We capture the necessary information via our LEGACY philosophy;

L                 Learning the lessons

E                 Enjoying the experience

G                Gauging the gaps

A                 Applying the skills

C                Changing the behaviour

Y                Yielding the return

All of this information is captured on an on-line database and we are able to assess and measure the results of each training programme.

The direct output Metrix measurements are:

• The PPI (Personal Performance Indicator)
  or the Individual ROI
  
  
• The BBI (Business Benefit Indicator)
  or the Business ROI

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